The stupid is strong in this one…
The House Republican Conference this morning released a video of an actual chat conversation with an online customer service representative at HealthCare.gov. The results weren’t pretty.
“Don’t lose your sanity over this website,” an online representative told a user trying to find insurance for himself and his family. “Try it. If it doesn’t work, walk away. Try it tomorrow.”
“What you sent me seems like a canned response,” the user replied. “It was,” the online representative confirmed.
At one point, clearly out of explanations for why the website wasn’t working and out of answers, the representative told the user “don’t run with scissors.”
Here is a video of the chat session:
And here is the customers response: